Terms of service

Reinas Group — Terms of Service

1. Overview

This website is operated by Reinas Group (Reinas Catering & Wine Imports). Throughout the site, “we”, “us”, and “our” refer to Reinas Group.

By accessing our website or purchasing from us, you agree to these Terms of Service, including all policies referenced here.

If you do not agree to these Terms, you may not use our website or services.

We may update these Terms at any time. Continued use of the site means you accept any changes.

Our online store is hosted on Shopify, which provides the e‑commerce platform we use to sell our products and services.

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2. Online Store Terms

You must be of legal drinking age in your jurisdiction to purchase alcohol.
You may not use our products or services for any illegal or unauthorized purpose.
You must not upload or transmit viruses, malware, or harmful code.
Any breach of these Terms may result in immediate termination of service.

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3. General Conditions

We may refuse service to anyone at any time.
Non‑payment data may be transferred unencrypted across networks; payment information is always encrypted.
You may not copy, resell, or exploit any part of our service without written permission.

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4. Accuracy of Information

Information on our site may not always be complete, current, or accurate.
Content is provided for general information only.
We may update or change content at any time but are not obligated to do so.
You are responsible for monitoring changes to our site.

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5. Modifications to Service & Pricing

Prices may change without notice.
We may modify or discontinue any product or service at any time.
We are not liable for any changes, suspensions, or discontinuations.

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6. Products & Services

Some products may be available exclusively online and in limited quantities.
Returns and exchanges follow our Refund Policy.
Product images may vary depending on your device.
We may limit sales by person, region, or jurisdiction.
Product descriptions and pricing may change at any time.
We do not guarantee that products or services will meet your expectations.

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7. Billing & Account Information

We may refuse or cancel orders at our discretion.
We may limit quantities per customer, household, or order.
We may notify you of changes via the contact details provided at checkout.
You must provide accurate, current billing and account information.
You must update your details promptly so we can complete transactions.

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8. Third‑Party Tools

We may provide access to third‑party tools “as is” and without warranties.
We are not liable for issues arising from third‑party tools.
Use of third‑party tools is at your own risk.
New tools or features added in the future will also follow these Terms.

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9. Third‑Party Links

Some content may include materials from third parties.
We are not responsible for third‑party websites or their content.
We are not liable for damages related to third‑party purchases or interactions.
Review third‑party policies before engaging with them.

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10. User Comments & Submissions

Any ideas, comments, or submissions you send may be used by us without restriction.
We are not obligated to keep comments confidential, compensate you, or respond.
We may remove content that is offensive or violates rights.
You must not submit unlawful, abusive, or harmful content.
You are responsible for your comments; we are not liable for them.

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11. Personal Information

Your personal information is governed by our Privacy Policy.

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12. Errors & Inaccuracies

Our site may contain errors (pricing, descriptions, promotions).
We may correct errors or cancel orders without notice.
We are not obligated to update information unless required by law.

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13. Prohibited Uses

You may not use the site for:

illegal activities,
violating laws or IP rights,
harassment or discrimination,
spreading malware,
collecting personal data,
spamming or scraping,
obscene or immoral purposes,
bypassing security features.

We may terminate your access if you violate these rules.

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14. Disclaimer & Limitation of Liability

Our service is provided “as is” and “as available”.
We do not guarantee uninterrupted or error‑free service.
We are not liable for direct or indirect damages (loss of profits, data, savings, etc.).
Liability is limited to the maximum extent permitted by Australian law.

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15. Indemnification

You agree to indemnify and hold Reinas Group harmless from claims arising from your breach of these Terms or violation of any law or third‑party rights.

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16. Severability

If any part of these Terms is found invalid, the rest remains enforceable.

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17. Termination